ComplaintsforPower Brake X-Change Inc.
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Complaint Details
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Initial Complaint
06/21/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Very poor business practices they take cash only and did not give me a receipt they have my other part there and will not let me pick them upBusiness response
06/27/2022
The customer **** ****** has indeed picked up his 3 old units. We trust he has informed you of this pick up.
We have been in business for over 50 years and strive to provide a high quality part at a reasonable cost. We are known across the country as an industry leader in rebuilding of brake and steering units. We know we can not be all things to all people. We do provide a high level of customer service and have a list of confirmed satisfied customers.
We are sorry this customer found the need to contact you. We are happy he has the 3 units and wish him well.
Respectfully,
****** ****** *** ********Customer response
06/27/2022
Yes I finally did receive the old u it's back it was unfortunate that this happened this time around I have use this business in the past and they were exceptional I just think it could have been handled better[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.
Regards,
**** ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
336 Lamont Place
Pittsburgh, PA 15232
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.