ComplaintsforTele-Tracking Technologies Inc..

• Initial Complaint

  08/21/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I checked my credit reports today and found this inaccurate account on my credit reports and noticed that the Data Collection agencies (Some Owned by the Major CRAs), and Major Credit Reporting Agencies have violated my consumer protected rights according to the FCRA. The following Companies: GENESIS CREDIT MANAGEMENT, LLC - *****, NATIONAL CREDIT SYSTEMS INC - #####**, COLUMBIA DEBT RECOVERY PRS0SRXXXXXXXXXXXXXX - and PROFESSIONAL CREDIT SERVICE - #######################**** have been repeatedly reporting inaccurate information and it's stressed me out and is causing my family to suffer as well in many ways. This has motivated me to research and annotate the violations against my consumer rights as follows: Violation of the FCRA under 15 U.S Code 1681a(2)(B): Exclusions from a consumer report, 15 U.S Code 1681b permissible purpose of consumer reports. I've Never given anyone my permission to share or report any of my information. All have violated 15 U.S. Code 1681e(b): Compliance Procedures, and 15 U.S. Code 1681i (5): Reporting inaccurate accounts and they can't be verified with proof that I have requested already. U.S.C Code 1681 Section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions; I never gave anyone written instructions. 15 U.S. Code 1681c - Requirements relating to information contained in consumer reports. 15 U.S.C 1681c(a)(5) States: no consumer reporting agency may make any consumer report containing Any other adverse item of information. You've also violated the United States Code Law under TILA, 15 U.S. Code 1666(b) Billing error. Delete these accounts now because you never had my permission to sell my information, or to provide it to anyone. All of this research was exhausting, but I did it all by myself, with No 3rd Party assistance.

  Business response

  09/11/2023

  This is drawn in response to your letter of August 31, 2023 to Christopher J******, President and Co-CEO of TeleTracking Technologies, Inc. (“TeleTracking”).  By your letter, you advise Mr. Johnson that a claim has been filed against TeleTracking by Ms. ******* ******* of *********, **.  Ms. ******* claims that certain Data Collection Agencies have reported inaccurate information to certain credit reporting agencies.  Your letter references parties that Ms. ******* is complaining about.  TeleTracking is not a party listed.  Nor is TeleTracking in the credit reporting business or in the business of collecting consumer data as relates to accounts.  TeleTracking is a healthcare information technology provider, which assists hospitals and health systems with operational matters relating to capacity and related workflows.  We think this a case of mistaken identity and would like to get the matter resolved.
  

  The letter suggested that TeleTracking file a response and provided a mechanism (a code) for doing so.  However, TeleTracking was not able to do so; attempts were met with a message that the code entered was not found or has expired and suggested contact with the BBB for assistance.  I called and left a message for you on Friday, September 8, 2023.  I am now away from the office for a week and will not be available until the 18th of September.  May we plan a call for then?  Please let me know I time convenient for us to talk and I’ll forward a Teams invite. 
  
   

  Customer response

  09/14/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 20498886, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  Jessica Bradley

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