ComplaintsforRed Lobster
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Complaint Details
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Initial Complaint
07/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
July 10 2023 I had dinner at this establishment. the bill total was 123.41 I authorized a payment of $127.15. The pending payment reported by the bank reflected the correct amount. The amount charged to my ****** Card account was $150.00 I contacted the establishment on 07/13 to query the charge but was told the manager was not available so left my contact information. I have received no response. I request the establishment to reimburse the difference between the authorized payment and the actual charge in the the amount of $22.85Business response
09/11/2023
I am so sorry we did not get back sooner; we did refund guest on 07/25/2023
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.