ComplaintsforQuality Stone Veneer, Inc.
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted with Quality Sone Veneer in 2008 with a lifetime warranty which they honored once in the past when I had a b issues Again my stone around my chimney was falling apart but now they said it was not under warranty because of weather which would happen in the outdoor setting and would be part of a warranty I was stuck so I had to pay them upfront for the materials and labor. They did not come for about 4 months, They completed the job but left me wit a ton of left over stone and wire mesh and bags of cement that they ordered that was way too much for the job. They are billing me an extra 1100. and when I asked them to take back the extra material I was informed they do not do that it is up to me to depose of it, My point is they overestimated the materials charged me for them and now refuses to take the materials back or take responsibility of the extreme overestimate of material by a factor of 2. I want them to credit the 1100.00 for the materials I bought because of their incompetence and remove the material from my property.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.