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            Business ProfileKrapf Bus Companies

            Bus Lines
            BBB accredited business

            Contact Information

            1030 Andrew Dr

            West Chester, PA 19380-4291

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            Email this Business
            (610) 594-2664

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/22/2014

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Contracted School Bus & Student Transportation, Motor Coach Rental, Public Transit Services, Rover Transportation, Special Needs Accessibility

            Business Details

            Location of This Business
            1030 Andrew Dr, West Chester, PA 19380-4291
            Email this Business
            BBB File Opened:
            5/11/1995
            Years in Business:
            42
            Business Started:
            11/24/1982
            Business Incorporated:
            11/24/1982
            Accredited Since:
            9/22/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of A-00104504 for this business, issued by Public Utility Commission (PUC)-PA

            These agencies may include:

            Public Utility Commission (PUC)-PA

            Keystone Bldg., 400 North Street

            Harrisburg PA 17120

            (717) 783-7349

            Fax: (717) 7875813

            https://www.puc.state.pa.us/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Krapf's Coaches, Inc.
            Business Management
            • Mr. Dale N. Krapf, Chairman
            • Mr. Dallas Krapf, Vice Chairperson
            • Mr. Blake A Krapf, CEO
            Contact Information

            Principal

            • Mr. Dale N. Krapf, Chairman

            Customer Contact

            • Mr. Dale N. Krapf, Chairman
            Additional Contact Information

            Fax Numbers

            • (610) 431-1911
              Other Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Tom C

            05/07/2023

            As a former driver for Rover Transportation, a Krapf company, I had an experience there that might interest certain readers. I thought Rover’s track record of child safety left very much to be desired. One of Rovers customers was a local pre-school at which the average of children’s ages seemed to be about 3 or 4. For a significant run of years, Rover sent multiple busses there per day without any bus monitors despite having knowledge that monitors were explicitly required by the government. The loophole they exploited was that the pre-school in question was required to provide these monitors but managed to wiggle out of it somehow or another. The pandemonium and child recklessness on these runs was not easy to describe to those who haven’t seen it firsthand. In my opinion, a company supposedly steeped in C.O.R.E. values and ceaselessly promoting itself in the media turned out to be shortcut artists about safety where it improved the bottom line. If the BBB has granted the Krapf Company an A+ rating, I hope to present an alternative point of view as far as Rover is concerned.

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