871 Customer Reviews
Review from Tim S
1 star08/28/2023
They will charge your card for products they do not have in stock. And I have yet to receive my $195.99 refund after I cancelled the order. The first agent told me , 8 days ago, that they would contact their third party shipper. I did business with Quadratec not some third party. This should all be in the add description. I have spent a lot of money on jeep parts. But, never again from Quadratec.Review from Dan O
1 star05/26/2023
I received my new bumper. It was damaged. I called and received a new bumper that was even more damaged. I decided to live with the scratches on the first one. After 8 months the bumper rusted out. After multiple calls over two months I have been ignored by quadratec. I’m stuck with the bumper. I won’t be using them in the futureReview from Alexander V
1 star03/10/2023
Read the reviews in Jeep forums before buying from Quadratec. The BBB ratings are not an accurate portrayal. It may not have always been this way but Quadratec has lots of items available for sale, with estimated ship dates that are extremely inaccurate. Never ever drop ship with them. As soon as they have your money they will wash their hands of everything. They will never be able to give you an update on your order. They don't care if you waited 6 months they still make canceling those orders much harder than necessary. I would never recommend them after my first and only experience with them. Lots of other companies do drop shipping, none are this much of a disaster. You usually can still get order updates easily and cancellations aren't this complicated. Quadratec is not recommended by me or most of the Jeep community. Look elsewhere. I ended up having to dispute with PayPalReview from Scott B
1 star09/10/2022
I'm writing this review because it has to be said. All of these 5-star likes are bots. I tried posting an honest review on their website for a set of drum brakes that didn't come with any springs. I called up quadratec and spoke with Trisha first who said to me I was out of luck and couldn't return or exchange it I had to go out and buy another kit. I purchased the other kit and the shoes and drum brake itself are also too short. Checking the website the parts stated it would fit customer reviews seems good on it so I bought it. Well, I was getting to it now since the summer heat is over and realizing that this is all wrong. I tried posting the review to quadratecs website, but it was removed before it was even posted. They purposely remove reviewing so it doesn't look bad on them. I wonder what a lawyer could doReview from Darcy P
5 stars08/29/2022
Easy to order Delivered on time Easy to install and looks greatReview from Ron C
5 stars08/29/2022
The parts I ordered arrived as ordered, fit my jeep great and perform as I expected. Please with the service will order parts again.Review from Michelle T
5 stars08/28/2022
Was quick to ship out and was exactly what husband wanted. Thank you Quadratec.Review from robert H
5 stars08/28/2022
Fast delivery and quality products. Basically the same thing I receive from quadratec every timeReview from Michael G
4 stars08/28/2022
Product came on time and works perfect. Delivery charges were ridiculous though.Review from Joe C
5 stars08/27/2022
The Quadratic site was great. I found the parts I needed for our Jeep, they were in stock, and the price was very competitive. I ordered the parts on a Saturday morning, the parts shipped on Monday morning, and I received them on Wednesday. Great service, great pricing, fast shipping - Quadratec for the win!
Customer Review Rating
Average of 871 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.