ComplaintsforSkyview Pools Inc
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Complaint Details
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Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Pool fence installation was attempted Aug 24. Not enough fencing was purchased by company. Installers could not finish the job. Additional fencing was purchased which is now in installers possession. Going on week 3 of promises to finish installing fencing. My insurance requires fencing around my pool. I have notified company of this requirement which they acknowledged. Fencing and installation has been paid for and no additional funds owed to company. My mistake for paying before complete job done. Picture is of unfinished pool fencing.Business response
11/02/2022
The service issue was resolved by the installer.
The installer notified us that Mr. ************ oval pool required additional fencing sections, they were ordered and the installer picked the fencing up at our store in a timely matter.
Since Mr. ************ wait time for the installer to finish installing the extra fence sections the pool was closed by the installer at no charge to show his willingness to give something back for the long delay.
403 Lebanon Road, West Mifflin, PA 15122
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.