ComplaintsforC & C Contracting Services, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
C and C Contracting said they could do anything. The final check was paid in March 2022. On this day, Richard was adamant about it not reasonable to hold up this final check for a few remaining items/issues that we had identified. Richard also said that there would be no problem for C and C Contracting to return and address any issues. Richard gave us a lot of “I promise you” and “trust me.” In fact, Brent had phoned and set up a return/follow-up visit for within two weeks to address any “loose ends.” Brent had also told us to wait a day or so before using the master bath. This was the last area they worked on and some things still needed time to dry/cure. When we did use the master bath for the first time, we noticed a master bath tub/shower leak. I phoned Brent and told him about this leak, anticipating this would be addressed on the already scheduled return/follow-up visit. The visit never materialized. Our records show our many contact attempts as Brent became unresponsive and Richard seem to ignore/disregard our communications. Appointments were requested, scheduled and rescheduled but these appointments never materialized. Despite providing Richard a detailed list of issues, it has been six months since that final check was authorized and our master bath leak was conveyed to Brent; and we still have not seen anyone from C and C Contracting to address any of our issues.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.