Customer ReviewsforA-Star Oil, LLC

We have been getting Oil deliveries from this company for many years. i would NOT recommend them for anything. I had them service my furnace. The first time they were scheduled to come they did not show up. when we called to ask why we were told they we there. Which is not true as i work from home. My doorbell did not ring and my dog did not bark. we made another appointment for a month later. After they cleaned my furnaces my tenants heat was not working. The technician came and replaced the nozzle he put on. He said it was defective. Called again as i noticed near where the filter is the 1st floor was leaking oil. Technician came out after i was yelled at by the owner again. The Technician tightened a bolt and told me to watch to see if it is still leaking. A couple of days later my tenants heat was not working again. The Owner told us to find someone else he is not sending someone to. If there is an issue the Owner is very un-professional, he yells, talks over you and does not want to listen to what the issue is. He will insist that it was nothing his technician did even after the technician comes back and fixes the issue. He will not send someone out until you agree to pay for the trip if the technician tells him, it has nothing to do with the service they provided. So, I guess I am going to small claims court as I paid $400 to have my 2 furnaces cleaned and now, I have to pay for their mistakes.

This business is a scam. Lying to customers about deliveries that never show and claiming that they couldn't deliver because there was no check. My father waited for the delivery all day starting at 6am. They did not show. When my father called, they claimed they could not find the check. My parents have been ordering oil from this s***** company for years and they claim they couldn't find the check when they've put the check in the same exact spot for YEARS. Not only did they lie about the check missing but they lied about the delivery. They never showed. Shame on this company for leaving my parents without oil the day before a blizzard. They should be out of business and I will be sure to let everyone know what a crappy "business" they are.