2 Customer Reviews
Review from Bill F
1 star09/10/2024
I would not recommend this company. Very unprofessional. Poor quality work. Required payments before completing any work. Only 3 /4 of the foundation complete after one year and was paid $80,000 for this foundation. Holding up landscapers because they haven't completed work. Walls are not square or level. Forgot to put in drains and lights. Stairs too big. Deep end only 4 feet deep. Required payments before completing any work.Review from NICOLE H
1 star06/13/2024
Absolutely horrible customer service. Please go any where else. They have had a deposit from us since March and were told we would be scheduled in April. It is now mid June and we can't get a straight answer. No one will call us back. I have sent emails, resorted to fax, and called. I spoke to ***** today who told me that now they have a ledge issue they ran into so us having our liner done this week will no longer happen and we are tentative for next week. This is a complete lie. They told my husband the same ledge story in May. Last Friday, someone from Lakeside showed up and put a pump in the pool to drain it and left. Apparently this was a mistake and they weren't supposed to come. They asked us to unplug the pump. If we weren't home to do so, our pool would still be sitting with no water in it, completely destroyed. The incompetence in dealing with this business knows no bounds. I have rescheduled work trips to accommodate their schedule. Each week comes and there is no one here and no work done. As other reviews state, we would be here all day explaining just how horrible the experience is with this business.
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