ComplaintsforRobinson's Complete Lawn Care Service

• Initial Complaint

  08/22/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Finishing up the remaining brick work around the house Owner is supplying the scaffold and material for the job. The company hereby agree to furnish workmanship and labor, for the total amount of 8,000.00. nonrefundable deposit of 2,500 On the 1st of August A payment was made 920.00 On August 11 a payment of 1,580.00 was pay. The remaining balance of 3000 due on the completion date of August 20,2023 rented scaffold for two weeks no one shows up cost over 600.00 one man doing the work, promise 2nd man to help no-show. Report to me he is over his budget. We're not going to be able to keep repeating the same promise after we kept up our part of the agreement we are stressed. Work not even halfway have talk with owners about this process. Continue false promises of sending help after talking to him about one man we expect it was going to take longer! and cost more. we have given him more time, trying to work with him, so we will contact a lawyer about a breach of contract to get our money back. Hopefully we can get it done this we not able to continue renting equipment that not being used. we are tired. Refund if not complete this weekend August 26 @ 12 scaffold has to be return. Don't want to be talking about it just get it done!

  Business response

  08/26/2023

  Dear Warren Lykes,
  
  I hope this message finds you well. I am writing to discuss the current status of our working relationship and express some concerns that have arisen due to recent interactions.
  
  Over the course of our engagement, it is important to maintain a professional and respectful working environment. Unfortunately, the behavior exhibited by a party involved has consistently fallen short of these standards. This behavior has led us to reassess our ability to continue with the project as originally agreed.
  
  We believe that it is in the best interest of both parties to terminate the contract. This decision has not been taken lightly, but we feel that it is necessary in order to ensure a healthy and productive working relationship.
  
  We understand that this news may be disappointing, and we apologize for any inconvenience this may cause. Our priority is to provide our clients with exceptional service, and we believe that this decision is in the best interest of both parties involved.
  
  Please let us know if you have any questions or if there are any outstanding matters that need to be resolved. We are committed to ensuring a smooth transition and are willing to discuss any potential alternatives or provide assistance where possible.
  
  Thank you for your understanding and cooperation in this matter.
  
  Best regards,
  
  Brandon Robinson 
  
  Owner
  
  Robinson’s Complete Landscaping 

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