ComplaintsforThe Comedy House
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Complaint Details
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Initial Complaint
04/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Nov 9 2023 I bought 2 tickets to a comedy show on Nov 11 2023. My girlfriend and I arrived to the Comedy House on time and was told the show was canceled do to lack of sales. We did not receive any notification. My order number is **********. I called the venue for a refund and was told that show was going to be rescheduled in December and that they had to reach out to the comedian for the refund. The show wasn't rescheduled nor did I receive any information or reschedule dates or times. I contacted the venue several times and sent several emails in order to get a refund. My last email was sent Mar 27 and I have yet to receive a response. My email is **.*****@*****.com. I was unable to upload screenshots of the email traffic and tickets.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.