ComplaintsforElite Cabinet Designs
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed a order for cabinets with Elite Cabinet Design with ***** ***** the owner on May 21 , 2022 . She said the cabinets would be there with in a week. I called several times and was told that the order received was damaged or was the wrong order. I left messages but she did not return any calls . I am pursuing legal action and would not recommend Herat allInitial Complaint
12/16/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We currently have a ($36,000.00 deposit made) cabinet job (contract signed by both parties May 2021) that we have been waiting on for an update and installation since May 2021. I understand there are many legal issues and woes pending now with this company. This job with Elite has been a fabricated list of delays, broken promises, more delays, her subs not being paid, installation dates set, changed and then cancelled. We were also put in the midst of a supposed divorce where we were harassed by both ***** and her *******, asking us not to work with the other. Trying to work with Elite has been a merry go round of excuses and no work. She no longer takes our calls, or responds to emails. We do not have any more options in trying to obtain a refund or progress with her. We sent Elite a letter asking for a response and we have heard nothing. We are at a total loss and are devastated to have lost this deposit money. We need some type of communication and resolution if you are able to help!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.