Business ProfileforPark Seed

This is my correspondence with Park Seed that never answered my actual quastions.. My Email: "I am trying to change my email preferences. There is nothing on your web page that shows "email preferences" on the entering pages and the "Preference Center" option had **NO** content. What's going on? I am sick and tired of getting a high number of multiple emails from Park Seed daily. How do I change my email preferences? I have unsubscribed, but if you want me back to advertise to, tell me how I can set my email preferences. Once a week would be good. Five times a day is ridiculous." Paola at Park Seed Reply: "Hello Caryl, Please click at the bottom of the Newsletter to unsubscribe. Kind regards," My Reply: "My issue was not solved. I do not want to unsubscribe to all emails--I know how to do that. I want to be able to choose my email preferences, but the "Preference Center" on you website has no content when it is opened (with ****** ****** *******). 1) How can I choose my email preferences??? 2) Is there a glitch on your website that needs attention?" Paola at Park Seed Reply: "Dear Caryl, Thank you for contacting us at Customer Support! We apologize for the website error. Please try to perform your purchase using a different browser or device. We appreciate your business! If you have any further concerns, please respond to this same email thread!" I tried to access Park Seed through ME instead of ******. ****** blocked Park Seed site when logging in to Park.Seed with "Risky domain blocked We have blocked a potentially risky domain (****************) which has been embedded into this page and may have been used in past credit card information re-route attacks." This was not encouraging. My Reply: "Do you speak English???? I am NOT trying to make a purchase. I want to change my Park Seed advertising email preferences. Would appreciate a link to the proper page to do so." Don't plan to buy from Park Seed again. They used to be first class.

Thank you for your email and feedback. We apologize for the frustrations you experienced while trying to update your preferences. We have shared your experience with our marketing team, and they are working on adding the ability to receive a weekly or monthly email back as an option. It appears at some point the Set Preferences was removed – and we are actively working on adding it back. We want all our customers to receive the amount of information they are comfortable with and can notify us with preferences. To address your concern about the customer service agent misunderstanding your response asking if there was an error with the preferences, we will work with him to ensure he is fully reading the email string before responding. This is the first we have heard that Norton was blocking the Park Seed site, so our website team is looking into the error. Again, thank you for letting us know about your situation and frustration. We appreciate you taking your time to share your experience with us.

If you are still interested, we will ask marketing to adjust your email preferences to receive only weekly emails.