Business ProfileforPowell Roofing, LLC

On October 5, 2022 I entered into an an agreement for a new roof on my father's residence. He is deceased and we are in the process of selling the home. The agreement included "build cricket behind the chimney and reflash." During an inspection it was discovered this was not done during the installation of the new roof. I first emailed their office January 18, 2023 and have tried numerous times to have this completed. Powell finally had Bradley come out to see if there was a cricket built around the chimney. He looked at the roof Monday, February 6, 2023 an verified there was no cricket built even though they knew it was on the contract. He said he would speak to Mr. Powell and someone would be contacting me. I have not been contacted and the emails I have sent have gone unanswered. In addition, they did not mention the warranty was non-transferable. However, after I started contacting them and asked them about the warranty they sent a document stating it was nontransferable. These are very poor business practices. I paid $15,200 for this new roof and expect to get what we agreed on and what I paid for. I have attached a copy of the signed contract. The job has not been completed.