9 Customer Reviews
Review from Felecia G
5 stars11/21/2024
The experience was what I expected, and was looking for. Very professional. All workers smiled and loved what they do.Review from Paula P
4 stars05/24/2024
He presented very well and was a polished salesman. Right on dot he arrived and he looked happy to help.Review from Henry D
5 stars05/18/2024
Daniel, took very very good care of all my needs. Completely satisfied with the service.Review from Malik C
5 stars04/29/2024
Great customer service. On time,honest, helpful, knowledgeable. Great experience. Patient with questions and explains everything very thoroughly.Review from Veronica B
5 stars04/24/2024
Andrew is very knowledgeable about what my home needs. He’s very respectful and I would definitely recommend him to others.Review from Pamela M
5 stars01/23/2024
Honest, helpful, truthful, knowledgeable. Great experience. Patient with questions and explains everything very thoroughly.
Gutter Guard Charleston Response
03/07/2024
Thank you for your 5 stars! We appreciate you!Review from Teresa M
5 stars12/07/2023
He is very knowledgeable of the product. One thing is when a person says he will check on something and call you back he stays true to his word.Gutter Guard Charleston Response
12/18/2023
Thank you for your time and kind words! We look forward to having you as a satisfied customer!Review from Olin T
1 star09/09/2023
Do not use Ultimate Gutter Guard by Southern. I have a $12,000.00 tub and enclosure that was poorly installed, incorrect water valve installed that only provides luke warm water and the tub stopper does not work! Poor customer service. Supposedly one service tech in the area. He was supposed to be at my home at 11:00 am but no show and no contact. I called the office to be told he is in Mt. Pleasant and can't help me until this afternoon. Office can't tell me why he wasn't here on time and why I wasn't contacted about delay. Company has NO concern about customer's time after getting paid!! Don't use these frauds! The "technician" called an apologized for "forgetting" my appointment! I asked how he could forget an appointment if he wrote his schedule down. No answer. Said he could probably be there between 2:00 and 3;30pm. Obviously the customers time is unimportant to this idiot. Manager called and I asked why his customers time was unimportant to them after they were paid. Unable to answer. He was unable to answer how his "technician" can forget appointments if they are scheduled. Promised my appointment was scheduled. Again, avoid these people.Gutter Guard Charleston Response
12/18/2023
Dear Mr. Thomas, Ultimate Gutter Guard apologies for the delay in the repair and appointment. Since the time of your review the Charleston office has completed repairs and even had the manufacture in top help! This is wonderful news. We appreciate you and your patience! Thank you for being a valued customer!Review from Thomas J
5 stars07/10/2023
Daniel did an awesome job of explaining the the process of getting new window and made it easy to understand. The demo and sample of the window was a great selling point and daniel answer every question I had. He did a wonderful jobGutter Guard Charleston Response
12/18/2023
Thank you, Mr. Johnson, for the five stars! We appreciate you and your time!
Customer Review Rating
Average of 9 Customer Reviews
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