69 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Edouard B
5 stars11/07/2024
I want to sincerely thank Darra, Audry and the rest of Peoples Bank's team for their assistance and guidance as I navigated on a journey to homeownership after debt consolidation. Their support and guidance have been invaluable in my financial recovery, and I’m grateful for everything Peoples Bank team has done. I am now a homeowner again.Peoples Bank Mortgage Response
11/14/2024
Hi Ed! We are so thankful for your kind words and we're so grateful you chose us to help you on your path to homeownership! Enjoy your new home!Review from Amanda E
5 stars11/06/2024
Fantastic experience working with Kenny G and Audrey D. They made the process less stressful than imagined and were so incredibly patient and helpful along the way. Highly recommend!Peoples Bank Mortgage Response
11/14/2024
Hi Amanda! Thank you for your kind review! We take great pride in our customer service and we look forward to working with you, your family and your friends for years to come!Review from James S
5 stars10/29/2024
Fantastic experience. The people were very helpful, patient, and quick to reply. They made sure I understood everything going on, and they kept me informed every step of the way. The transaction was fast and easy. If I could give 10 Stars, I would.Peoples Bank Mortgage Response
11/14/2024
Hi James! Thank you for your 5 star review! We take great pride in our customer service and we're glad we could make the process as fast and easy as we could for you!Review from Michael W
5 stars10/29/2024
Danny and Audrey were great to work with. They were so helpful during the home purchasing process. They were always available if I had any questions or concerns. If you want great customer service and a team that will work hard for you during your home purchasing process, I would highly recommend Peoples Bank Mortgage!Review from Rene W
5 stars10/08/2024
We had a great experience with People's bank Mortgage . They were attentive and knowlegdebale and assisted us through the entire process. We worked with Dara Ferrell and Audrey Downs and both were excellent at customer service and making sure we had all of the neccessary documtation to qualify. I would higly recommend them.Review from Fred S
5 stars10/02/2024
I was referred to Peoples Bank by a friend. I got in touch with Dave Otting senior loan advisor. We ran into some road blocks along the way but Dave and Audrey Downing done alot of research and put extra time in to get this loan pushed through for me on a very tight time frame.I have never dealt with a bank that went the extra mile to help a customer out like they did they both was exceptionaly nice and courtesy was a plus also I'd recommend them always Thank you David and AudreyReview from Susan H
5 stars06/14/2024
What a fantastic experience working with People’s Bank. Top notch service and not only friendly, knowledgeable and professional, but also caring, supportive and understanding. Sometimes those traits are forgotten now days, but not at People’s Bank!Peoples Bank Mortgage Response
06/26/2024
Susan, thank you for sharing your wonderful experience working with us on your mortgage loan! We take great pride in treating our clients like family and providing exceptional customer service. We look forward to working with you, your family and friends on your mortgage needs for many years to come!Review from Saul A
5 stars05/28/2024
I cant thank Patrick and Melody enough!! they helped me refinance when others could not ( *** ,****** ********) after applying and being denied a loan with other Mortgage Companies i received a letter in the mail from peoples bank that stated they could help people refinance who have been recently discharged from a Bk chpt 13. I was skeptical at first as i had already been denied twice so i decided to look at some reviews from peoples bank, after reading lots of positive reviews i decided to call them i had nothing to lose it was after hours on a Friday night i recall so i had to leave a voicemail. Patrick Hourguettes returned my phone call first thing Monday morning, he asked me a few questions about my chapter 13 case and my current employment status and felt very confident he could help me, Patrick actually said i could have helped you while you were in an active Bk case. I felt the confidence in his voice it was reassuring so i decided to give this one more try. Patrick sent me the online App to begin the process which i must say was way easy, as we progressed in the process there were some documents that i needed to submit nothing out of the ordinary for a refinance, the portal that peoples bank uses to submit documents is extremely user friendly and easy. the whole process took about 3 weeks to close. Patrick and Melody were amazing, Peoples bank delivered !! i recommend them to anyone in a situation like mine dont waist your time with others who do not have the experience!!! Peoples bank definitely is the best! they have a well organized and talented team who care in helping customers accomplish Dreams and Goals i cant praise Patrick and Melody enough for giving me the opportunity that other institutions denied me. The only thing i regret is not getting a hold of Patrick and his team sooner and that i waisted time with others !! all i can say is Thank you Patrick and Melody at Peoples Bank!!!Peoples Bank Mortgage Response
05/30/2024
Saul, thank you for trusting Peoples Bank Mortgage and your heartfelt testimonial about working with Patrick and Melody. We take great pride in our customer service and are delighted they made your home refinance experience such a seamless one. We look forward to working with you, your family and friends on your mortgage needs for many years to come!Review from Christen W
5 stars05/15/2024
Patrick was very helpful and personable. He was on top of everything and made sure things went smoothly. Audrey was amazing. She helped sort out complicated paperwork and was very good at making sure things were done on time. I was very grateful and pleased to work with such wonderful professionals.Peoples Bank Mortgage Response
05/16/2024
Christen, thank you for sharing your excellent experience working with Patrick and Audrey on your mortgage loan. It was a pleasure working with you and we’re delighted they made your mortgage loan experience such a seamless one. We look forward to being the mortgage consultant to you, your family and friends for many years to come.Review from April B
5 stars03/26/2024
I was appreciative of the professional, polite and smooth loan process and closing! Dara and Audrey were wonderful to work with! :) Thank you!Peoples Bank Mortgage Response
03/27/2024
April, thank you for trusting Peoples Bank Mortgage and your heartfelt testimonial about working with Dara and Audrey! We take great pride in our customer service and are delighted they made your home purchase experience such a seamless one. We look forward to working with you, your family and friends on your mortgage needs for many years to come!
Customer Review Rating
Average of 69 Customer Reviews
Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:30 PM |
---|---|
TTuesday | 9:00 AM - 5:30 PM |
WWednesday | 9:00 AM - 5:30 PM |
ThThursday | 9:00 AM - 5:30 PM |
FFriday | 9:00 AM - 5:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
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