Customer ReviewsforCharleston Wrap

I think this company is outrageous. They have required children to be subject to singularity in communities if fundraiser goals were not met leading kids to feel like they failed in goals they cannot accomplish. These kids were never meant to sell handbags and cookware!! How the hell do you get off making them responsible for your HIGH-QUALITY merchandise for poor-income communities you sell your services to then the PARENTS cannot come through? Leaving their children looking like failures. COMPLETE FAIL IN COMMUNITY AND UNITY

Hi Eve, We appreciate your feedback and understand your concerns. At Charleston Wrap, our mission has always been to support schools and organizations in their fundraising efforts. Over the years, we've had the privilege of helping thousands of organizations raise funds to address budget shortfalls across North America. Our intention is never to place undue pressure on children or families. We believe in the power of community support and understand that every family's situation is unique. The success of a fundraiser should never be measured by individual performance, but rather by the collective effort of the community. We want to emphasize that our programs are designed to be flexible and inclusive. Schools and organizations have the freedom to set their own goals and implement the fundraiser in a way that best suits their community's needs. We encourage a focus on participation rather than individual sales targets. Charleston Wrap offers a wide range of products at various price points to accommodate different budgets. Our aim is to provide options that appeal to a broad audience while generating meaningful funds for important causes. We're committed to continually improving our programs based on feedback from schools, parents, and students. We'll take your concerns into consideration as we refine our approach to ensure a positive experience for all involved. Thank you for bringing this to our attention. We're dedicated to supporting education and community initiatives in a way that's beneficial and respectful to all participants. Sincerely, The Charleston Wrap Team

I placed an order on October 11th. It is now December 7th and I still do not have my order. I have requested (in writing) a refund several times and I keep being asked by customer service representatives to be patient. This is unacceptable. By the time my items arrive, Christmas will be over and I will have no need for wrapping paper. I will never order from this fundraiser again. I only hope the school actually got the funds because I sure never received my items. I am out over $70. Ridiculous.

Hi Carrie, thank you for reaching out and we are terribly sorry for the delays you experienced. It looks like you spoke with management on the same day you posted your review and were able to work out an acceptable solution. We thank you kindly for supporting your organization's fundraiser.