2 Customer Reviews
Review from Matt H
1 star06/19/2023
I went in for an inspection on my bmw 328i and got a quote for $160 for just an inspection. They found out my battery was dead so they needed to get a new one so I went and changed it since it had a warranty on it. Once they were done I went back to Chris’s and had a bill for $400. I got the receipt and all it had on it was a battery testing and “something is leaky”. They then quoted me $700 for oil change and a leak test. I then took my car to a different mechanic and they said majority of the electrical fuses were destroyed. They also found out there were no major leaks. No Windows would work, one headlight was out, blinkers didn’t work, and had a brake light out. None of this was on the receipt where I asked for an inspection. I then called Chris’s shop and they said they never did an inspection. I would not recommend bringing anything there.Review from lindholm.lucas@gmail.com
1 star07/18/2022
Chris's auto routinely charges higher for diagnostic, parts, and labor than the ******** dealership. Not only are the services a higher cost, they blanket diagnosis an issue. If you replace all the possible parts, of course the issue could be fixed.
When asked if they're comfortable being more expensive than the Dealership with less quality of service, the service manager said, "We absolutely are".
Avoid at all costs.
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