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Complaint Details
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Initial Complaint
04/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Dec 22, 2021 Paid - $8,125 check # 1291 50% deposit required downpayment to pour concrete terrace at basement door, pour concrete walkway from doorway to upper driveway, concrete walkway from front door to driveway was well as concrete driveway and upper driveway as well as two retaining walls on right side of property. The agreed upon price was written on the corner of the original proposal, and I wrote him a check, then he promised a contract to follow, stating the proposal will serve as one in the meantime. He provided his W-9 at that time as I informed him we will be issuing a 1099 as this is our rental property. ****** also provided a copy of his Certificate Of Liability Insurance at that time. Upon recent review of this document, it is blurred and hard to read. Also, we issued the 1099 and it was returned to us. When I contacted ****** about this he replied "you have an old address", to which I replied "it's the address on the W-9 you provided". He said "well, I don't even claim the 1099's anyway." This gave me pause. Job was to include dig out and regrade base, build forms and pour with 3500 PSI concrete, fiber reinforced, expansion joints, broom finish. ****** ***** promised to provide clean and clear access for our tenants to and from both the downstairs apartment and upstairs flat during the prep process as well as boards to span basement door access and for navigating across a section of the driveway while the concrete was curing. There are many more details I have typed out, but the amount of characters remaining will not allow here. Once I hear from someone I will cut and paste into an email. Long and short, nothing has been done since Jan 3rd with the exception of the plywood to the front door being removed and the company sign removed, without being notified. He's refusing to refund my 50%. Feels 25% of work is done. To finish the job it's going to cost us $15,000 with ******** ***************. Other damage onsite.Business response
04/20/2022
Business Response /* (1000, 5, 2022/04/13) */ ****** at Hertz Asphalt and Concrete Services met with the customer today April 13th, 2022 and we are working on a satisfactory resolution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.