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          Find a Location

          Bartlett Garage Doors has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Bartlett Garage Doors

              7951 Terry Franklin Dr Bartlett, TN 38133-2032

            • Bartlett Garage Doors

              null Memphis, TN 38111

            Business ProfileBartlett Garage Doors

            Garage Doors
            Multi Location Business

            Contact Information

            7951 Terry Franklin Dr

            Bartlett, TN 38133-2032

            Get Directions
            Visit Website
            (901) 438-5487

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Bartlett Garage Doors has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bartlett Garage Doors

                7951 Terry Franklin Dr Bartlett, TN 38133-2032

              • Bartlett Garage Doors

                null Memphis, TN 38111

              Location of This Business
              7951 Terry Franklin Dr, Bartlett, TN 38133-2032
              BBB File Opened:
              3/30/1999
              Years in Business:
              25
              Business Started:
              1/1/1999
              Alternate Business Name
              • All Pro Overhead Door
              • Garage Doors of Bartlett
              Contact Information

              Principal

              • Ms. Alicia Carpenter, Owner

              Customer Contact

              • Mr. Roger Carpenter, Owner
              • Ms. Alicia Carpenter, Owner
              Additional Contact Information

              Fax Numbers

              • (901) 213-9510
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/19/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              My experience started off good but went downhill quickly. At install the 3rd party tech did not run new wires, opting to use the existing 20+ year old wiring, the door rails were loose so the door made more noise than it should... after he was done, I noticed one of the panels had a dent in it so I called and they sent someone out to take photos and said they would get it replaced and fix the loose rails. Also the wall control button would lose power when pressed, they also agreed to replace it. A month went by so I called to get an update, there was no answer and the VM was full. This happened almost every time I called but I was able to get thru to them about 10% of the time. Every time I was able to speak with them they said they were going to check on it and get back to me... however they never called back. Door was installed in March 2021 It has now been 14 months since this was installed and they have not been back once nor have they called me back with an update.
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heath B

              10/04/2022

              f anyone needs to purchase a garage door or have one repaired, I suggest that you DO NOT use Bartlett Garage Door.Purchased a garage door back in January, it wasnt installed correctly.Had to call them back out to fix it and through multiple unanswered calls and no call back for several days, they finally came back out.The door was still not right, it kept making a horrible noise until last week, the door fell off of the tracks and bent them.So as the door is hanging on by a thread, we attempt to contact them, calling every 30 minutes. When we finally do reach them, they are too busy to even come help get the door down and said they would call backthey didnt.Called every 30 minutes the following Monday, no answer, no call backs. Their customer service is horrible and apparently they do not have time to fix things under warranty so we had to call a different company to come out and fix it.

              Local BBB

              BBB of the Mid-South

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