ComplaintsforThe Tile Man +
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
was supposed to redo my kitchen paid him ****** and he walked off job did not finish..left a mess ..could not contact him avoided my calls..poceted my money I told him specific things like kind of sink, faucet, pulls, etc...he put in his cheap stuff and exspected me to take it..when I told him I wanted what I paid for he walked off the job...he also was suppose to do work for a homeowners insurance claim after water covered my floor...he offered to do repair instead of hiring another person he pocketed that too the floors were never put in seems like insuranse fraud to me I am disabled....guess he thought I was an easy target....he took my life's savings...I live on a disability check how can people do thisBusiness response
02/06/2023
**************** complaint is absurdly false and the figures mentioned are way off actual figures. *************** paid for the work that was completed, was left with a balance unpaid, has lied under oath and filed a lawsuit against me in which I currently cannot speak on as advised by my attorney. What I will say is the figures she has given to the BBB DO NOT match the figures in her lawsuit, e-mails, or correspondence to me. I left *************** job after realizing this customer was playing victim getting me to do free work out of the kindness of my heart. She HAS NOT AND DID NOT pay me $18,000. I left her job with her having a remaining balance when I realized I was being taken advantage of. Her claim in her lawsuit is that I showed up for 3 days and left the job with her money which is again, absurdly FALSE. I will have to sort and prove these details in court with *************** as I will not stand for this defamation and slander against me. I dont think she realizes the repercussions of the comments and statements she is and has made against me and I intend on sorting these things out through litigation.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.