146 Customer Reviews
Review from Cassandra L
5 stars11/03/2024
Wash mod is my favorite place to wash my truck the staff is very friendly and helpful especially Tommy p*** on Brainerd Road
ModWash Response
11/06/2024
Thank you so very much Cassandra! We are delighted to hear such kind words! We truly strive for that wow experience, so glad to hear we nailed it with you! Thank you for being a part of our ModNation! Have a shining day!Review from Genna V
1 star10/31/2024
I have cancelled my membership on previous vehicles but am repeatedly charged even after cancellation. I have tried emailing and calling the company to get a credit on the repeated charges they keep charging my card even though the membership was cancelled. I cannot get anyone to respond or rectify the situation. When I went into the office at the Plant City ModWash, the employees advised this was a common issue not being able to cancel memberships or get credits for overcharges. I enjoyed the carwash, but cannot keep my membership on our vehicles due to the customer service.ModWash Response
11/01/2024
Thank you for contacting ModWash! We apologize for any inconvenience. We are always available to assist, give us a call today (423)485-0005! Have a ModTastic Day!Review from Luis C
5 stars10/25/2024
Best car wash in Davenport fl with good customer serviceModWash Response
10/29/2024
Thank you so much, Luis for such a wonderful review! We are delighted to have you as part of our growing ModNation! Have a ModTastic day!
Review from Brian P
5 stars10/13/2024
I am a former monthly was subscription member, and left over some less than satisfactory experiences. I have sent unfavorable reviews last couple times and canceled subscription. Tonight we stopped by because we desperately needed car was and Mod was only one open. Tonight’s experience was exceptional in our book. The two individuals working were very pleasant when interacting with them. I saw them replacing towel removing dirty ones even thought it was late in day( almost closing time) when they walked past doing their jobs they would ask was everything ok and ask if we needed anything. We were made to feel like valued customers, unlike last few visits…. Were we felt like an inconvenience to staff.Review from Brian S
5 stars10/11/2024
Excellent service by Tommy and the team in Brainerd. Handling all needs professionally.ModWash Response
10/23/2024
We are delighted to hear about your ModExperience! Thank you for being a valued customer!Review from Ethan S
5 stars10/04/2024
Best place to get your vehicle washed and cleaned plus super friendly for everyoneModWash Response
10/08/2024
Thank you for taking the time to review ModWash! We are delighted to have you as a valued ModMember! Thank you for your business and we hope to see you at the wash!Review from Crystal L
5 stars09/20/2024
Exceptional service every time. Fast friendly and always customer oriented.Review from jayla R
5 stars09/13/2024
Love this place! Always great service. Jocelyn was so sweet & kind.ModWash Response
10/08/2024
Thank you, Jayla! We really appreciate you taking the time to review ModWash! We are delighted to hear that you enjoyed your ModExperience. Thank you for your business! We look forward to seeing you again.
Review from Melva maria P
5 stars09/07/2024
Muy buena su atención buen trabajo y excelente calidad buenos productos y bastante aguaModWash Response
09/09/2024
¡Muchas gracias por tomarse el tiempo de revisar nuestro lavado de autos! Te valoramos mucho como invitado y miembro de nuestra ModNation. ¡Que tengas un día Modtástico!Review from John F
1 star09/03/2024
The Darlington SC Mod wash needs a new manager. I visit it last Thursday afternoon and there was a truck waiting at the front gate.Only one gate open. We waited for about 8 to 10 minutes and no came. The employees were all sitting down talking and looking at phones. I waved at the one Spanish guy and he finally came out. He cussed me out for saying something about him and others including the manager sitting around.,never will return cancelledModWash Response
09/09/2024
We appreciate your time in reviewing our ModWash Darlington location. We're sorry to hear about your ordeal. We sincerely apologize for the unpleasant experience you had. We are in the process of changing leadership. Every issue is being handled right away. We appreciate your time and input. Could you please give us another chance to get it right?
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