ComplaintsforAire Serv of Jackson
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Complaint Details
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Initial Complaint
07/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Been paying for service that they are not holding to the their end of the agreement. Had to get a different company to do their job. Try to talk with them on the refund. And ****** waiting to argue with me.Business response
07/24/2024
I am trying to get in touch with you. I have left you a voicemail this afternoon, July 24, 2024. Please call me back.Business response
08/01/2024
Update about this complaint.
Our General Manager, *****, talked to customer and she is satisfied with the conversation and does not want to continue with the complaint. The problem was that we didn't have her phone number on file and we were not communicating directly with her at first. But, as of Monday, July 29, 2024, she is "absolutely fine," now.
Business response
08/07/2024
Date Sent: 8/1/2024 10:36:25 AMUpdate about this complaint.
Our General Manager, *****, talked to customer and she is satisfied with the conversation and does not want to continue with the complaint. The problem was that we didn't have her phone number on file and we were not communicating directly with her at first. But, as of Monday, July 29, 2024, she is "absolutely fine," now.
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Contact Information
91 Stonebridge Blvd
Suite 110
Jackson, TN 38305
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.