ComplaintsforNorth East Tennessee Real Estate
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Complaint Details
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Initial Complaint
03/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We signed a lease with North East Tennessee Real Estate in May 2022. A few months after moving in, my wife and I noticed black spots on the wall that connects the master bedroom and the bathroom, black spores inside the closet and the flooring in the master bedroom was becoming elevated. Upon further investigation, I saw black mold in the crawl space in our closet that goes directly behind the shower and immediately called our property manager. Property manager promised to come and inspect himself but he never did. My wife developed a continuous cold that would only go away when she slept in the living room instead of the master bedroom. In February, we reached out to property manager again about the black mold. Maintenance personnel came by and inspected. He told me and the property owner that it would be a few thousand to fix the issue due to leaking pipes, remodeling bathroom, install new flooring, demolish and replace infected sheetrock. It has been 3 weeks and we have not heard anything since. We are forced to move into my father-in-law's house to prevent becoming more sick.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.