ComplaintsforEdSouth
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Complaint Details
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Initial Complaint
02/02/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not Liable For this debt with ed South And do not have a contract with PHEAA. They did not provide me with the original application like I asked. Also furthermore I had a school loan back in 07 with AES which I paid off in 2008 and i can prove it if much more is needed.Business response
03/03/2023
Contact was made with the borrower. We currently do not have any open loans on our system for this borrower as they were transferred to PHEAA. Borrower is aware that there is a small balance remaining for the loans held by PHEAA and will contact them to pay balance off. Borrower stated that he was happy with the response to his situation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.