ComplaintsforFinisher's Touch Painting
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/17/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
On September 21, 2022, Rev. ****************** breached our Agreement due to the following actions: failure to complete his contractual obligations as specified in the Agreement dated September 14, 2022 and when he voluntarily walked away from my home without taking his tools due to my personal request to have his temperature taken which he refused twice.After he left my home, I reached out to him via text messages to resolve this issue but *************** refused to complete the work as contracted as well as ceased communication with me. Nevertheless, I continued my efforts to resolve this issue before filing this complaint with the BBB. As a result of his actions, he has caused me emotional and financial stressors due to his refusal to complete the work as agreed upon and or refund me $1400 of the $1800 deposit paid to him on September 14, 2022. The total contract is $2800.Business response
11/03/2022
See attachedCustomer response
11/21/2022
Complaint: 18225828***********I have attached my rebuttal to the respondent's (******************) letter per our conversation on November 17, 2022.Thank you for allowing me to reopen this case since I did not know about his response until yesterday because I did not have access to a computer earlier.If you need any additional information, please call me at ************* or ************ .Business response
12/05/2022
Good day **********:Please see the attached letter from *************** A hard copy will be delivered to your office later today.Thank you,
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.