ComplaintsforJoe Cooper Auto Sales

• Initial Complaint

  03/05/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I was contacted about being late on my car note. I respectfully tried to turn the car **** as the car is not worth what im paying and constantly breaking down and i cant afford it. The owner has begsn to harrasse me and made a threat to beat me up

  Business response

  03/05/2023

  
  ******************* Hi Beautiful Human! Thank you for the wonderful COMPLAINT! The ***** family is one of our favorite families! We appreciate your loyalty over all these years. So, come get another car in the near future. You are a 5 STAR ??????????customer!

  -Account is currently: 92 DAYS BEHIND... This is called working with you

  -Account is currently: $2928.87 BEHIND... This is called working with you

  -Account BALANCE is currently: $8219.75

  -CAR WAS BOUGHT AS-IS with NO-WARRANTY on 1-15-22 (14 Months Ago)... Repairs are your responsibility!... Although we help all our good-paying customers with repairs and maintenance... 54 YEARS IN BUSINESS... SINCE 1969

  You have constantly called and text over the past two days making threats and name-calling...  IT IS A FUNNY THING WHAT PEOPLE WILL DO ANDOR SAY BEHIND A PHONE OR COMPUTER... THAT THEY WON'T IS PERSON!

  WE ARE GOING TO *** YOU FOR THE ENTIRE BALANCE PLUS ALL COURT COST AND LEGAL FEES! ... That is our legal right.

  
  
  While sitting at a restaurant bar in Aspen back in 2013... I was asked by a Los ************* reporter to give her one quote about life that I believe to be true above anything else...
  
  With just a brief hesitation... I looked at her and said...
  
  More important than finding the life you want... is wanting the life you find.
  
  She told me to elaborate on what I meant ... and I said...
  
  We are all searching for this life that we want Or this life that we see ourselves having It is a never ending search for many of us However If we will stop searching for just a moment And be still... We will realize that we actually already have a life And when we realize this It becomes much more important that we actually want the life that we really have... Finding contentment and acceptance in the life we have and are living.
  
  In conclusion... I'm reminded of a famous poem:
  
  The Man in the Glass
  
  When you get what you want in your struggle for self
  and the world makes you king for a day
  Just go to the mirror and look at yourself
  and see what that man has to say
  
  For it isn't your father or mother or wife
  who judgment upon you must pass
  The fellow whose verdict counts the most in your life
  is the one staring back from the glass
  
  Some people may think you a straight-shooting chum
  and call you a wonderful guy
  But the guy in the glass says you're only a bum
  if you can't look him straight in the eye
  
  He's the fellow to please never mind all the rest
  for he's with you clear up to the end
  And you've passed your most dangerous difficult test
  if the man in the glass is your friend
  
  You may fool the whole world down the pathway
  of life and get pats on the back as pass
  But your final reward will be heartaches and
  tears if you've cheated the man in the glass.

  Customer response

  03/06/2023

   
  Complaint: 19541975
  
  I am rejecting this response because: because i told him i cant ****** the car anymore to pick it up. Its not funking at the time. He refuse to pick his car up. I have it in writing thst he is refiding to getvhis car. 
  
  Sincerely,
  
  *******************

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