ComplaintsforFences Unlimited, Inc.
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Complaint Details
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Initial Complaint
06/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I used Fences Unlimted to have a 4 1/2 high cedar fences on my property. Their salesman ***** came and gave me an estimate. Had a lot of problems with them starting the job. After numerous calls they finally sent two guys that spoke no English. showed them I have two small puppies and the bottom 2 x4 board needs to be no higher then 3" inches in some areas it was higher. In the corners there was gaps of over 6". I then noticed after they put the 4x4 post and were attaching the 2x4 boards onto the post they were nailing the boards onto the post and then using a chain saw to cut the 2x4 boards cutting into the post . Told them to stop doing that and use a circular saw to cut the boards first and then attach it to the post. I told the owner ***** ******** and the Salesman ***** what they were doing, and they said they will fix it to my satisfaction it was never done. There are deep cuts on the 4x4 post and now the boards are beginning to come out of the post because of that.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.