Customer Reviewsfor247Sports

I was charged a renewal even after I requested to cancel my subscription.

Same things as other users- Deceptive subscription practices where they won’t let you cancel after auto-renew, stating that their terms of service mention this. Who reads the terms of service these days? Come on.

The company, 247SPORTS on 8/3/24 charged my checking account 113.31. I filled out their cancellation request within minutes of their e-mail, They denied my request. At no time did they notify me of the renewal amount or the expiration date, I had taken advantage of a free promotion a year prior. I have written e mails 3 times requesting a refund and also spke to a phone representative requesting the same. E mail response non responsive. Phone conversation with,Rep. Chrystal[?] said she would elevate to a decision maker. No response since then. The issue to me is simple. They are deceptive in their renewal and did not give me ample time to cancel a subscription I no longer want or see value. Bait/Switch to lock in customer. Your help seeking the return of my $113.31 ia appreciated. *** ** ******

My experience here was a very terrible one. After I had made my second deposit I was blocked out. Nothing I did worked. I was so frustrated and giving up on my money when Mrs. H***** ***** came to my rescue and helped me out with the issue. I would have been in a big mess if I had not met Mrs. H***** ***** ( *******************  *  *  ****   *** ) personal email them privately. I wish to recommend Mrs. H***** to anyone in recovery of loss. She saves me and I believe She can also save others who have run into loss.

I was banned for nothing and the site owner, Chris A*******, who would not even tell me why. I have a paid subscription to the website. Perhaps pettiness, being thin-skinned, and being rather power hungry is the reason, but I don't know. At a minimum I want a refund or I will pursue the matter through the BBB and other means. Incredibly disrespectful customer service and frankly, lac of maturity.

Completely deceptive website. Tricks your browser into opening dozens of tabs. Stear clear from this company.

Deceptive auto-renewal practices Company sent me an email in February that did not mention 247 Sports in the subject line reminding me of my subscription auto-renewal approaching in two months (something there is no way to cancel at the time of subscribing) I of course missed this email and on seeing a $110 charge from 247 sports appear on my credit card statement I reached out to cancel and receive a refund. I was told that they have a no refunds policy and received no help. They are clearly attempting to rake in as much money as possible from people who forgot they signed up for their service in the first place and should be avoided at all costs.

Don't do it. I tried to cancel this membership/subscription through the website and it is impossible. They have you going through prompts of canceling, but nothing happens. It is like a loop. You get sent to the Help page with how to cancel, click here, click there--but nothing happens. I tried calling them but they were closed, of course, it was the weekend. The only action is to email them using THEIR contact form on their website----asking for a cancelation. On Saturday--2/11, I sent that request, it was the day before I was to be billed. About 15 hours later, I received confirmation on Sunday (2/12)---saying my membership was canceled. Funny how they do not have ppl on the weekend to answer the phone, but they did get my request. So, I did get billed, but I expected a refund since I sent my cancellation request before the renewal deadline. No refund. I contacted them on 3/1. I stated I canceled before the billing cycle and still was charged. I asked for the refund. They said they have a no-refund policy. I replied back and told them that clicking to subscribe and calling to cancel is illegal. I provided them with a link to the article. Also, I told them I was going to dispute it with my bank AND report them to the BBB. This review actually started out as a complaint to get my refund, but by the time I finished writing this, they gave me a refund. I still feel it was important to post a review and hopefully spare others from their scam of a business.

Run far, run fast! I currently subscribe to 247Sports (owned by **************** which is basically ***). I received notification of automatic renewal in October. The renewal email was dated 8/28. Since that date I have emailed them at the address they give multiple, multiple times with no reply. My original email to them was on 9/3. On the website where it says "cancel subscription" it only takes you to a page saying you must call to cancel. When you call that number (multiple times) you get a recorded message saying that you can accomplish what you need via the above email address. Round and round and round! If you choose to stay on the line you are told that all calls auto terminate in 10 minutes. After many calls I assume that literally ALL calls auto terminate in 10 minutes. My calls have stayed active for as much as 15 minutes but still auto terminate with no answer. My time is important and valuable to me and surely I cannot be expected to continue spending so much time trying to contact 247Sports? I don't know what the renewal cost is because it wasn't addressed in the email and they will not reply to that question either. I see the questions below and will answer with what I see online since I cannot get an answer from 247Sports. I have had issues with this in past years and finally got someone. Impossible now it seems.

Crooked is an understatement. Their website had an option to opt out of auto renewal when I signed up. I did so IMMEDIATELY upon signing up. Today, one year later, they charged my card and auto renewed me anyway. No way out but to call. Every other subscription I have, there is an online option to cancel. Not this one! Buyer beware! Do not give them your payment information!!! There is no way to delete your card information from their grasp either. So my only option is to call and cancel my debit card. Save yourself the headache! Do NOT use this service!!!