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Find a Location

Window Depot Nashville has 1 locations, listed below.

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    Business ProfileforWindow Depot Nashville

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers windows, siding and doors.

    Business Details

    Location of This Business
    2201 Murfreesboro Pike STE B200, Nashville, TN 37217-3460
    BBB File Opened:
    9/21/2017
    Years in Business:
    8
    Business Started:
    9/1/2016
    Business Incorporated:
    11/1/2017
    Accredited Since:
    5/9/2018
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Dustin Atchley, Owner

    Customer Contact

    • Mr. Dustin Atchley, Owner

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James L

    1 star

    11/24/2022

    Corbin, the local rep from Window Depot, came for an estimate. When he arrived, we were open about reviewing several offers. After measuring for windows and two sliding doors, Corbin assured us he could have the work completed in six to eight weeks. However, once we made the down payment, the tune changed and we were told it would be at least 13 weeks because, "the doors take longer and they won't ship windows and doors separately". We fully believe we were told what we wanted to hear just so we'd choose Window Depot. As it stands, we met with Corbin in early July, signed the contract later in July, and were told the install date would be December 9, five months later. When we agreed to go with Window Depot, it was 90 degrees outside. Since then we've had to shrink wrap the windows for the cold air that has our furnace running constantly. If they had agreed to return our deposit months ago after we were misled, we'd have gone somewhere else. Instead, we're stuck dealing with what we consider a dishonest company and we're left to wonder whether or not any warranty they provide will be honored.

    Local BBB

    BBB of Middle Tennessee

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