ComplaintsforCM Custom Homes
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On February 14 I purchased a new built home from CM Custom Homes. On inspection we discovered a leak on the outside back wall of the house. **** ********** was called and told about the problem. He sent out a repair person who cut out a section of the siding to repair the leak. The leak was fixed but the siding wasn’t replaced. I called and complained that the siding needed to be replaced and all he would agree to was to put a patch on or in the hole and I wouldn’t agree with that fix. He was told by me that was unacceptable because it was a new home and it needed to be replaced including insulation. He said he would not replace the siding. He will not accept any of my calls and will not call back when I leave a message.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.