We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Sears Roebuck & Co. has 3005 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Transformco

              5407 Trillium Blvd Ste B120 Hoffman Estates, IL 60192-3413

              BBB Accredited Business

            • Transformco

              5500 Trillium Blvd Bldg Ec-130a Elm (COOK) Hoffman Est, IL 60192

              BBB Accredited Business

            • Transformco

              1235 Worcester St Natick, MA 01760-1512

            • Transformco

              5760 Wabash Ave (BALTIMORE (CITY)) Baltimore, MD 21215

            • Transformco

              1647 Crofton Ctr (ANNE ARUNDEL) Crofton, MD 21114

            Business ProfileSears Roebuck & Co.

            Department Stores
            Looking for more information? Access the headquarters listing for Transformco
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            2625 S Bypass 35

            Alvin, TX 77511-4728

            Visit Website

            Customer Reviews

            1.04/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 1,033 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            6,345 complaints closed in last 3 years

            2,478 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 137

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Transformco is a retailer focused on connecting the digital and physical shopping experiences to serve its members.
            Transformco owns and operates Transformco Properties, Transformco Warehouse Operations, Sears Home Services, Sears and Kmart.

            Products & Services

            Sears Home Services

            When it comes to your home, the house experts at Sears want you to know you don’t have to do it alone. Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house, so you can enjoy your home.

            REPAIR SERVICES

            For generations, people have relied on Sears for their appliance purchases, service, protection and parts. With more than 7 million repairs performed annually and thousands of professional technicians employed nationwide, Sears is the #1 appliance repair service in the country, delivering guaranteed quality and workmanship.

            To ensure we have the right parts to fix your appliance, we use technology to diagnose problems before we arrive at your home. Whether you purchased your appliance at Sears or not, a Sears Appliance Expert can help. We provide repair and maintenance services for the following items, most major brands and models:

            Refrigerator

            Freezer

            Oven and cooktop

            Dishwasher

            Washer

            Dryer

            Riding mower

            Snow blower

            Fitness equipment

            Heating and cooling systems

            HOME IMPROVEMENT

            Sears Home Services has been making homes more comfortable and attractive for more than 30 years. We can refresh the interior of your home with a small change — like refaced cabinets or a new countertop — or with a big update like a remodeled bathroom or kitchen. Sears Home Services also does expert exterior home improvements, like new siding and windows. And we do free in-home consultations, provide a project coordinator who oversees all phases of the work and guarantee your satisfaction.

            The experts from Sears Home Services offer these home improvements:

            Garage door and entry door installation

            Roofing

            Siding installation

            Window replacement

            Painting and coating (in select markets)

            Heating & cooling system replacement

            Bathroom remodeling

            Kitchen remodeling

            Cabinet replacement and refacing

            Flooring installation

            Countertop installation

            HOME CLEANING AND REPAIRS

            Sears Home Services has a variety of cleaning services to keep your house fresh, bright and healthy:

            Carpet cleaning, stain removal and stain protection

            Upholstery cleaning, stain removal and stain protection

            Air duct cleaning

            Dryer vent cleaning

            Tile and grout cleaning

            Air filtration and cleaning systems

            In some areas, Sears Maid Service is available to clean your home or office. Sears maids can dust, clean floors, sanitize the bathroom and kitchen, make beds, wipe off fingerprints and more — choose the cleaning services you need. Sears maids are licensed, bonded, and insured, so you can trust them in your home.

            Sears also offers Handyman Services in some areas, for those little repairs and updates you don’t have time for or don’t know how to do:

            Plumbing

            Electrical

            Carpentry

            Drywall repair

            Flooring installation

            Painting

            Business Details

            Location of This Business
            2625 S Bypass 35, Alvin, TX 77511-4728
            Headquarters
            5407 Trillium Blvd Ste B120, Hoffman Estates, IL 60192-3413
            BBB File Opened:
            7/2/1986
            Years in Business:
            137
            Business Started:
            1/1/1887
            Business Incorporated:
            8/2/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Sear Home Appliance
            • Sears Home Improvement Products Inc.
            • Sears Garage Solutions
            • K-Mart - McAllen
            • Kmart - Harlingen
            • Sears Holding Corp.
            • Sears Service Central
            • Sears Repairs
            • Kmart Corp
            • Sears 01197
            • Sears Canada
            • Sears Wishbook
            • Sears
            • Kmart Store 9329
            • K-Mart
            • BlueLight.com
            • Sears Home Services
            Business Management
            • Ms. Julie Bock
            • Mr. Mark Mordon
            • Ms. Jennifer Jamie
            • Ms. Delores Homes, Lead Support Specialist
            • Mr. HARVEY MCAFEE
            • Mr. Richard Trager, Store Manager
            • Mr. Oscra Calvo
            • Laura Coltharp
            • Mr. Mark Denton
            • Mrs. Sherry Martin
            • Mr. Steve Kendziera
            • Mr. D.C. Davis, Supervisor
            • Ms. Gail King, Sales Manager
            • Mr. Kenneth Dinning
            • Mr. Douglas Scott
            • Patricia Jones, Manager
            Contact Information

            Principal

            • Ms. Julie Bock

            Customer Contact

            • Ms. Julie Bock
            Additional Contact Information

            Fax Numbers

            • (810) 643-1454
              Other Fax
            • (800) 427-3049
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.