ComplaintsforPerdue, Brandon, Fielder, Collins & Mott, LLP

• Initial Complaint

  10/08/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have received a solicitation to pay $267.33 for a suspended license in the state of Florida. This is not a valid complaint. My license was never suspended. I believe that they are scamming people. I will also file a complaint with the police.

  Business response

  10/15/2024

  All court fines and fees are assessed in accordance with Florida law and other applicable legal authorities prior to our firm becoming involved. Our firm has been hired by Broward County, FL to collect these amounts after they become delinquent. After receiving notice of this complaint, we took immediate action to research the matter and get in touch with our client. From these efforts we have determined that according to Court records the case balance is due. Attached is a copy of some additional case information that is also available on the client’s website ****************************. We would be happy to speak with the complainant over the phone to further assist in resolving this matter. They can call 888-703-5315 and speak with one of our call center representatives. 

• Initial Complaint

  05/14/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  See attached statement. M father ******* *. ********* passed away in 1989 and he did not own properties in Roberts County, Texas!!! ******* *********

  Business response

  05/23/2024

  We've reviewed the statement that was attached. According to the records at the Roberts County Appraisal District Mr. ********* is currently listed as the owner of a royalty interest and an override interest in this mineral lease. We've reached out to the operator to check the ownership. 

• Initial Complaint

  04/26/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I have received an email form this law firm to collect delinquency balance on behalf of **** ***** County Florida. I have never been to **** ***** Florida. I don't own anyone and any place unpaid debt or fine. This is a scam email sent to me from this law firm. Here is the email "This email is sent to you by the law firm Perdue Brandon Fielder Collins & Mott, LLP, which represents **** ***** County, Florida. **** ***** County, Florida has referred your unpaid fines and fees to our office for collection. You are responsible for payment pursuant to applicable law. As a result of non-payment of these assessed fines and fees, you are now liable for these debts and additional fees. As of today’s date, the total delinquent balance due is $236.25. For more information about your account or to pay online, please visit: ************************************************ ******** *** ************* * Call ***** ******** to pay by phone or for customer service; Our office hours are Monday - Friday, 8:30 am to 5:00 pm CST * Email ******************* ; enter the Customer ID (as shown above) in the subject line of your e-mail. * If you have no association with this debt click here. * To no longer receive emails at this email address, click here. Perdue Brandon Fielder Collins & Mott, LLP **** * **** * * **** * ******** ** ********** ***** ******** NOTICE: Any recipient of this email that elects to “click here” to notify us they have no association with the account referenced in this email or to unsubscribe from receiving further communications at this email address is advised that doing so will not necessarily eliminate any liability the recipient may have on this account. Recipient may continue to receive information about this account by other means of communication. "

  Business response

  04/30/2024

  All court fines and fees are assessed in accordance with Florida law and other applicable legal authorities prior to our firm becoming involved. Our firm has been hired by **** ***** County, FL to collect these amounts after they become delinquent. After receiving notice of this complaint, we took immediate action to research the matter. Additional research has determined that we had an incorrect email address. Complainant should not receive any further communications from our law firm. 

  Customer response

  05/01/2024

  Sorry I misread the response. I accept the response. No further action needed for BBB.

• Initial Complaint

  04/16/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have received 2 emails from Perdue Brandon Fielder Collins & Mott LLP regarding an unpaid toll from a state that I do not reside in. The email appears suspicious because of a few reasons. First and foremost, I am curious how they acquired my email address from a license plate number. License plate numbers are attached to registered owner's addresses. I would expect to receive any notifications of this nature via registered or certified USPS mail rather than email. Secondly, the email was not specific as to the date, location, and time of the tolled highway/road/street where it is alleged that I did not pay a toll. They also did not include my license plate number or vehicle make and model in the email. In fact, the information provided was so vague that it prompted suspicion. With all the recent spam, fishing, and fraudulent emails these days, the public is advised to never pay bills on-line or over the phone to any company or anyone who the "payee" is not familiar with. I have no idea if this company is for real. The lack of specific information leads me to believe that this may be a form of fraudulent email. Furthermore, upon going to their website I attempted to contact them via the email they provided on their site but, was led to a "page not found" response. This all just seems to be either a scam or at the very least, bad business practice in their method of communication and lack of detail. From a law firm of all things. I would like this company to drop their claim of $15 dollars and 25 cents. If for no other reason, because of their poor business practices and cause for undue stress. I would also like notification that they are dropping the claim and will have no future contact with me. This is definitely not about the money for me ($15.25). This is about going against my better judgement and getting sucked into some type of scam. If this is not a scam, well shame on this law firm for making it appear that it could be.

  Business response

  05/02/2024

  Our Firm was hired by the toll authority to collect all tolls, fees and costs once they become delinquent. After receiving notice of this complaint, we took immediate action to research the matter and get in touch with the complainant. Based on our research of this matter, we have acted to ensure that no further communication regarding this toll account is sent to their email address

• Initial Complaint

  02/01/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  On Friday, 01-26-2024, i received a collections notice email from "the law firm Perdue Brandon Fielder Collins & Mott, LLP," saying that the were collecting for **** County General Sessions NB, Tennessee. "As a result of non-payment of these assessed fines and fees, you are now liable for these debts and additional fees. As of today’s date, the total delinquent balance due is $74.25.." It had a link to make a payment and a few other links, none of which I clicked. I haven't had any dealings in **** County court in years and have never received any bill from them. Thank you for any assistance

  Business response

  02/19/2024

  After receiving notice of the complaint, we reviewed the case and found the following:
  
  The email address of *********@hotmail.com was found via our skiptracing efforts.  The email has now been removed from our system and marked as “Invalid”.
  
  We will be happy to speak to the complainant via telephone to further assist her in explaining our skiptracing process.  She can call us at 888-703-5315 to speak to one of our call center representatives.

   Thank you,

  Customer response

  02/20/2024

  I have reviewed the business’ response and accept this resolution. 

• Initial Complaint

  01/30/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I have been trying to get cooperation from the debt collector to give permission to the clerk of court in which my citations were filed to take my payment of $7.00 so that I may get my license back and continue my life. The first phone call about this issue was January 4th which led to no resolution. For almost 4 weeks now I have been told repeatedly that someone would call me back after finding a solution. No one has called me back yet. The debt collector says that I am paid up on their side, that I have paid everything there is to pay in regards to the citations affecting my drivers license and all the court needs is a simple letterhead saying that they have permission to take my last $7.00 payment. SEVEN DOLLARS is preventing me from getting my license back and continuing my life. I am at my edge dealing with this. I have called 1-3 times a week since the first phone call. The court on the other hand is very responsive and is even trying to help me to settle this but this debt collector has taken all my money and decided it’s done with me. I feel like I am falling through the cracks. I need to get my license back! I worked hard for so long to pay all this money only for the debt collector to not even try to assist me with this issue. I mean I have paid almost $2000 and a simple $7 is holding me back. I don’t know what else to do. I need help with this being figured out and more than anything else, I WANT A SOLUTION! I will not allow myself to fall through the cracks! I will not just NOT get my license back. Who the heck is okay with not having a license that they paid so much money to get back? I wont allow this company to prevent me from getting my license back any longer. I have provided the solution even- to give a letterhead giving permission for me to pay the last $7 with the courts. And again and again, no one calls me back. Please help BBB. Thank you.

  Business response

  02/12/2024

  All court fines and fees are assessed in accordance with Florida law and other applicable legal authorities prior to our firm becoming involved. Our firm has been hired by ************ County, FL to collect these amounts after they become delinquent. After receiving notice of this complaint, we took immediate action to research the matter and contact our client. It is our understanding the amount that is the basis of this complaint has been satisfied. 

  Customer response

  02/12/2024

  I have reviewed the business’ response and accept this resolution. Thank you. 

• Initial Complaint

  01/16/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Lawyer is charging me, when judge dismissed the case due to the owner of the vehicle showed the judge proff vechile registered and insured

  Business response

  02/02/2024

  All court fines and fees are assessed in accordance with Florida law and other applicable legal authorities prior to our firm becoming involved.  Our firm has been hired by ******* County, FL to collect these amounts after they become delinquent.  After receiving notice of this complaint, we took immediate action to research the matter and get in touch with our client. From these efforts we have determined that according to Court records the case balance is due. Attached is a copy of the public defender application which shows there is a $50.00 fee to process the application. Even though the case was not prosecuted as shown in the other attachment, he still owes the $50.00 and then the case was sent to collections which added the additional $10.00 fee. He owes $60.00 on this case. We would be happy to speak with the complainant over the phone to further assist in resolving this matter. He can call 888-703-5315 and speak with one of our call center representatives. 

• Initial Complaint

  01/11/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have received notices for years now stating they are trying to collect fees from a municipal court for an outstanding warrant/citation. I have contacted the court directly, and they have no records of any infraction. I have contacted Perdue Brandon a number of times over the past few years asking them to stop sending me notices and explained this is a bogus citation. I continue to get letters threatening arrest and additional warrant fees.

  Business response

  01/26/2024

  All court fines and fees are assessed in accordance with Texas law and other applicable legal authorities prior to our firm becoming involved. Unfortunately, we could not locate your account in our system in order to respond to you on this matter further. Please send us the name of the court that this citation was in as well as an account or docket number or a copy of the letter you received.

• Initial Complaint

  01/02/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Please see the emails I received below. My vehicle nor I have ever been in these places. These people are trying to scam me. Your ******** County Toll Road Authority ACCT # ********** tolls@pbfcm.com Aug 23 at 10:17 AM This email is sent to you by the law firm Perdue Brandon Fielder Collins & Mott, LLP, which represents ******** County Toll Road Authority ("*****"). ***** has referred your unpaid tolls, charges, fines and fees to our office for collection. As the registered owner of the vehicle, you are responsible for payment pursuant to applicable law. As a result of non-payment of these assessed tolls, charges, fines and fees, you are now liable for these debts and additional fees. As of today's date, the total delinquent balance due is $31.28. Your ********* Transportation Group, Llc ACCT # ********** tolls@pbfcm.com Nov 7 at 3:11 PM This email is sent to you by the law firm Perdue Brandon Fielder Collins & Mott, LLP, which represents ********* Transportation Group, Llc ("***"). *** has referred your unpaid tolls, charges, fines and fees to our office for collection. As the registered owner of the vehicle, you are responsible for payment pursuant to applicable law. As a result of non-payment of these assessed tolls, charges, fines and fees, you are now liable for these debts and additional fees. As of today's date, the total delinquent balance due is $497.18. Dec 1 at 1:16 PM This email is sent to you by the law firm Perdue Brandon Fielder Collins & Mott, LLP, which represents ******** County Toll Road Authority ("*****"). ***** has referred your unpaid tolls, charges, fines and fees to our office for collection. As the registered owner of the vehicle, you are responsible for payment pursuant to applicable law. As a result of non-payment of these assessed tolls, charges, fines and fees, you are now liable for these debts and additional fees. As of today's date, the total delinquent balance due is $31.28. Dec 29 at 4:20 PM ********* Again for $614.33

  Business response

  01/02/2024

  Our firm is hired by the toll authority to collect all tolls, fees and costs once they become delinquent. After receiving notice of this complaint, we took immediate action to research the matter. Based on our research of this matter, we have acted to ensure that no further communication regarding this toll account is sent to to the complainant's email address. 

• Initial Complaint

  12/19/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I received an email from the law firm Perdue Brandon Fielder Collins & Mott, LLP, which they claim to represent ************ County, Florida for supposed unpaid fines and fees totaling $176.00I have never been to ************ County, Florida. This is the first time I’ve come across this law firm and I think it is an internet scam. I have seen other similar complaints online.

  Business response

  12/21/2023

  All court fines and fees are assessed in accordance with Florida law and other applicable legal authorities prior to our firm becoming involved. Our firm has been hired by ************ County, FL to collect these amounts after they become delinquent. The County turned over case# ******************** for a **** ****** ****** born in ****. We would be happy to speak with the complainant over the phone to further assist in resolving this matter. She can call ************ and speak with one of our call center representatives to request a copy of the citation. 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩