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Find a Location

Estela's Cleaning Services has 1 locations, listed below.

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    Business ProfileforEstela's Cleaning Services

    Cleaning Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/25/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    Austin, TX 78725-6310
    BBB File Opened:
    10/8/2019
    Years in Business:
    5
    Business Started:
    2/5/2019
    Business Started Locally:
    2/5/2019
    Accredited Since:
    2/25/2021
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Estela Diaz, Owner
    Contact Information

    Principal

    • Ms. Estela Diaz, Owner

    Customer Contact

    • Ms. Estela Diaz, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    April B

    1 star

    04/08/2023

    Hope this can save someone from hiring this service and dealing with their inferior cleaning and bad attitude.Apart from being over an hour late, they left things not vacuumed, some places not cleaned or dusted, and were careless and left many things in disorder. They also broke two things that we had to pay someone else to fix. The 3 ladies that showed up were in my home for 4 hours and just never seemed organized or like they really knew what they were doing.These people do not train their housekeepers. When I reached out about issues, the owner went ghost and did not offer an apology or anything at all to make things right.Their reviews on ******** and other places must be fake, because now I cant find anyone that will actually speak well of them. Save yourself the trauma and take your money elsewhere.

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