ComplaintsforMurphy USA
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Complaint Details
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Initial Complaint
05/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Today I didn't go to Store #****. I went to another Murphy USA in *******,**.I was not yelled at by the attendant/cashier after asking for 9 packs of Lucky Strike Cigarettes and presenting 3 coupons. 2 physical coupons and one digital from the Lucky Strike App.The attendant didn't yell at me to leave the store as I tried to have a normal conversation with them. They didn't call the Police on me as I misunderstood the situation. And then say I was behind the counter when, I clearly never was. How can one of your Employees Discriminate against Paying Customers with a Traumatic Brain Injury.? Also, if I download the Murphy USA App. then I can find more savings on cigarettes. So, when does the savings start and stop at your business? Confusing or it confuses me enough to argue with the attendant about a few coupons. Disgruntled Employee from Store #**** Image attached: Older receipt from 5/16/22 Cashier: Otsemobor Pe Thanks,*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.