ComplaintsforRueda’s Landscaping & Maintenance Services
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
4/7/24: I posted an add on the site "nextdoor.com" someone that could build a fence in my front yard". There was a fence there but the posts were going to break and pickets were falling out. One of my responses came from *************************. He came to my house so I could meet him and he could look at the repair needed. He quoted a price for the fence around $800 to $850.00. He then pointed out that my driveway needed some wooden expansions but instead he could use a difference product that was better then wood. He went to Lowes and came back with a can of foam that fills in holes. It was yellow/orange in the joints when quirtetd it out. He said that he would scrape off of it, sand it down and paint it. Neither ever happened.Fence posts placed by digging a deep hole. He did not set them in concrete becasuse he said he had dug the holes so deep "they weren't going anywhere". ******** not straight and left gaps in between picketts. Then the fence gates weren't working correctly opening and closing. When I called his attention to it he said he had been out to my houe 4x and they worked when he left and that I was the one maybe doing something to the gate to cause it not shut/open right. I assured him I was not touching gate.Despite my pursuit to correct the fence and driveway ******* has not come to do it. Instead my last comment from him was a rude email sent 5/1 8/24 where once again said he would come do the driveway on 5/20/24. As usual he did not show up.The quality of work is shoddy at best and his promise to make the client happy and satisfied with the work is a joke.Thank you in advance for your help,*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.