ComplaintsforFairway Dental, P.A.
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Complaint Details
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Initial Complaint
04/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The transaction took place on 03/27/2023 I provided my dental insurance details prior to my visit and got verified and all is good. I go to my appointment and an **RAY (3D) besides the regular **ray was performed. No cleaning was done because no one was available!! Then what was the purpose of the visit? This is where scam started. Upon me leaving, I was asked to pay $69 for the **RAY. I informed them that I should not pay anything. They said that I had it done in 2022 and it is done and covered by insurance every 3 years. Therefore, they knew I did not qualify for it but they still did it without prior notification. I challenged them that I have the right to know if I need to do it or not since it is not covered. They claimed that I was told but of course it was a lie. No one called me or reviewed it with me - they could not prove it which I asked them to prove it. All they said sorry but we have to collect the money. I ended up paying. This clinic is a scam. I asked to talk to the doctor and called several times but she never called me back.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.