ComplaintsforScotch Corporation
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
after showering there is still standing water which will not go down, that is not goodBusiness response
08/01/2023
Good morning,
We offer a money back guarantee on all our products. All we ask is to provide a copy of your receipt or a picture of the product and your full name and mailing address. We then send a refund check. We received this customers refund request through our online submission on 7/24 but the customer did not provide their last name. I personally replied to their request but received no response. The customer also emailed a receipt with no information attached to our refund email and I replied to this request also but also received no response. I see customers full name here so I will get refund into our system.
Thank you,***********************************
Initial Complaint
07/16/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Have not yet heard from businessBusiness response
08/29/2022
Business Response /* (1000, 9, 2022/07/21) */ Mr. ***** has been contacted.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.