ComplaintsforMedia 360 Events
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This business promoted and sold ticket for a concert planned for 04/03/2021 at Globe LIfe Park in Arlington, TX. The Clark Sisters were allegedly scheduled to perform. I purchased (2) Tickets for $75 each. The event did not happen. With no notification from them, I reached out and was told that the event was being rescheduled and that my tickets would be good for the new date, which would be sent out later. As time went on, I still had received no notification of rescheduling. I reached out again and was told that the event was canceled and that I should reach out to 'my credit card company' for a refund. I paid with my bank account. Reached out to my bank and they denied any claim for reimbursement, stating that the purchase was valid. When I informed Media360, they responded that they have filed suit against Globe Life for breach of contract - yet they have still refused to refund my $150 for an event that never happened. I have reached out to numerous times via phone and email. My attempts have all been ignored.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.