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Complaint Details
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Initial Complaint
04/13/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
************** and his company were hired to do install wallpaper and so some basic repairs and remodels using an existing blueprint plan. He did not follow the plan at all, his subcontractors were left at the job site with no help and not sufficient instructions. The work was shoddy and sub standard. He refused to answer calls once we tried to contact him about the issues. This guy should not be in business. I have to redo all of this work including buying the raw materials again and hiring another contractor to fix all the problems caused. I have lost tens of thousands of dollars using *********************** and his company.
Business response
04/27/2023
This is absolutely incorrect. Weve done several jobs for this lady remodeling her restaurants which she inspected each and every job over about a year. And was completely satisfied with the work and paid us not once. Did she ask for a refund or complain about the work that was done, everything was done to her specifications each and every job when we ran into any problems we called her and her son and they told us exactly what they wanted us to do and we did just that anything that they needed. We took care of. I spent a lot of my time running for materials that I was not supposed to furnish to begin with all materials were supposed to be furnished for each one of these jobs. We were only supposed to show up to do the labor , but *** been over backwards and done everything I could to help her she would not issue payment until the job is complete and her and her son physically come to each location and inspected it and gave us their 100% approval and satisfaction of a job well done and completed and then she would issue payment. We were paid in full for a job well done that she gave her approval because we did exactly what she asked us to do. We do not feel that we owe this woman any money for doing a job well done to her specifications.
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