Customer ReviewsforPriority Roofing of Dallas

Priority contracting and roofing was recommended to me . I decided to contact the ******************** ****** and set up a time to discuss business. Mr ****** was very much knowledgeable about the business , had all the pamphlets ect. So I decided to go with ************************* ****** gave me the estimates $13,312.19 (net claim), $4160 (less deductible) and also included (total Recoverable Depreciation) $2966.42, & the supplemental $4271.71!!! A bit confused of why he would be requesting the (recoverable depreciation), I decided to contact ************ Adjuster with concerns (because I know what was explained to me prior to receiving the checks). The work was started and completed on September ******, I paid according to agreement minus the recoverable depreciation & the Supplemental check (which had not arrived)! Not knowing prior to giving the payments, I should have had EVERYTHING Checked: So I called my Original Roofer to go over the documents to make sure that everything was completed:. This is the list of everything NOT COMPLETED: Paint trim(drip edge),furnace vent 6&8, prime paint roof ***** roof vent (paint/detached), none of the down spouts (front/Right/Rear/Left Elevations) : sitting room: contents moved reset, smoke detector (detached/reset), Bathroom: blow in insulation, half ceiling (partially repaired) behind the wall was MOLD (I took photos) , Batt Insulation (not done) & 1/2 Drywall (never attempted) but the wall was painted anyways!!!( the INTERIOR DECORATER, hired ************* stated He was hired to paint the ceilings ONLY !! When your paying for a service you expect for Hired individual (s) to be HONEST!! Just like they want to be paid Customers want the work completed thoroughly. I reached out to individuals that I referred prior to completion of my service and Warned them to find someone else. INTEGRITY COMES FIRST!!!!

We had such a wonderful experience working with Priority Roofing! Even from initial contact, we were put at ease and guided through every step of the process. This having been our first time making an insurance claim, the help and advice we received from ***** ****** was invaluable! She graciously answered all our questions and concerns, routinely checked in with subcontractors, and did everything possible to make sure the roof replacement went off without a hitch. I could not recommend Priority Roofing, and specifically *****, more!

Very unprofessional! Employees driving one of the company trucks through the neighborhood and down the street at twice the posted speed limit as my kids were outside playing. If they cant follow the speed limit and be cautious of kids playing how can I trust them to repair my roof.

Priority roofing and ****** were the only company that spent the time to get my insurance company to actually replace my roof. They kept saying that the roof was old. ****** proved to them that it was hail damage. Thanks to him I have a beautiful new roof. Highly recommend this company and ******.

My roof was totaled by a spring hailstorm in Dallas, and I couldn't have picked a better company to go with for the replacement. **** Castrejohn and **** the project manager did an awesome job at keeping me informed and knocking out my new roof. **** handled everything with my insurance company and even walked me through a couple of options that I ended up choosing on the replacement which saved me money against my deductible. **** and his crew replaced my roof in a single day and the condition they left my yard and driveway in was absolutely impeccable- not a single nail or shred of debris anywhere. I highly recommend them for your roofing needs!

******* M From start to finish, Priority Roofing did an excellent job. Our contact person was ******************************* and he was absolutely the reason we chose Priority Roofing. He took the time to explain the entire process and was in contact with us from the beginning of the project until the day it was finished. Our roof looks great! We are extremely pleased with the end result and with the customer service we received from ********. Our roof was completely replaced in one day. It looks great! Thank you ******** and to all the people who did such an amazing and fast job.

Highly recommended! ******************* is the man. He came in, assessed our roof leak and ceiling damage and got all our repairs done and made it super easy for us. We got great repairs on the roof and inside on our ceiling. Now looks like nothing ever happened. Like new! Thanks, ***!!

This company has made 6 unsolicited phone calls to both my wife and me for "free roof inspection" in the past 10 days. We have never contacted them for anything and they are calling our cell phone numbers...which is violation of federal telecommunications law. We are making complaints now to FCC as well. ************

Had **** come and inspect my roof after the last hail storm here in ***. I was sure I had damage and was prepared to move forward, but he was super honest and told me that I didnt need a new roof this time. Next time though, Ill definitely call him out again!

This company was very unprofessional. They refused to give me a quote on the work they would do and made me sign a paper with me not knowing it would be a contract. After I told them I no longer wanted to go through with it without a quote they began threatening me telling me if I didnt pay them $5,000 dollars for cancelling on them they would put a lien on my house.