ComplaintsforASP Cares Pharmacy
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Complaint Details
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Initial Complaint
12/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have being usi g this pharmacy since June 2023, and I have been claiming my medications Metformin and Mounjaro for 90 days treatment. Today I went to claim my 90 day ******** for December and now one of the respresentatice came up with a New policy stating "because of the pharmacy plicies they can give me 90 day supply of my medications" seems she just came up with this policy becauae I have been claiming 90 days supply of Mounjaro since July 2023. Actually this is a right for patients to claim 90 days supply, and I need this to be o vestigated, they cant be wasting patients and customers time like this. Then I told that I needed to speak with the Pharmacyst and when I speak with him he gave a difderent reason, stating that ASP CARE is running low on ********. The name of the Pharmacyst SaudBusiness response
01/09/2024
Dear consumer,
I appreciate you bringing the issue regarding your prescription to our attention. I apologize for any inconvenience caused by the inability to fill a 90-day supply.
Thank you for your patience and understanding.
Best regards,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.