Business ProfileforAroma Health Texas
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints, and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On October 26, 2023, BBB contacted Aroma Health Texas requesting substantiation regarding advertised claimed results to their products on their website https://www.aromahealthtexas.com. Some of the claims include:
"Alfredo de Damas flower essence is used to enhance productive habits, and hand to eye coordination."
"Chill Out essence blend reduces apprehension, restlessness, and loud unacceptable behavior. It can be used at bedtime with Dreamtime, or during the daytime to avoid acting out or help curb loud activity."
Aroma Health Texas responded to BBB that they modified their website and documented research studies on their website.
As of December 1, 2023, Aroma Health Texas discontinued some advertised claims but BBB continues to be concerned with some of the advertisements regarding claimed results still advertised on their website. BBB reviewed the substantiation and found that some of the documentation did not relate to the specific product. Furthermore, BBB did not receive substantiation for the claimed results concerning the specific products advertised.
BBB also requested Aroma Health Texas substantiate with scientific evidence the results from customer testimonials advertised on their website.
BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer's experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.
BBB requested Aroma Health Texas to disclose and substantiate with scientific evidence the typical result from customer testimonials or discontinue the claims to address BBB's concerns.
As of December 1, 2023, Aroma Health Texas failed to modify, substantiate, or discontinue BBB's advertising concerns.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Fort Worth, TX 76134-4954
- BBB File Opened:
- 1/30/2012
- Years in Business:
- 31
- Business Started:
- 2/1/1993
- Business Started Locally:
- 2/1/1993
- Business Incorporated:
- 2/1/1993
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Dr. Judith A. Griffin PhD, President/Owner
- Mr. Jason Ermis, Co-Owner
- Contact Information
Principal
- Dr. Judith A. Griffin PhD, President/Owner
- Mr. Jason Ermis, Co-Owner
Customer Contact
- Dr. Judith A. Griffin PhD, President/Owner
Customer Complaints
0 Customer Complaints
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