Additional Information for Aviation Courses Limited

BBB promotes truth in advertising by contacting  advertisers whose claims conflict with the BBB Code of Advertising.  These claims may come to our attention from our internal review of advertising, consumer complaints, and competitor challenges.  BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

On January 11, 2023, BBB contacted Aviation Courses Limited regarding advertised claims on their website https://aviationcourseslimited.com.  

Aviation Courses Limited advertises they are "Approved as an FCC testing Center", “A Federal Communications Commission examination facility”, “Certified as Electronics Technician Association International”,  and “Approved by the Department of Defense as a Registered Educational Vendor”, “Approved for ResCare Workforce TAA Funding for A&P, IA and all FCC licensing and endorsements.”

BBB Code of Advertising states the primary responsibility for truthful and non-deceptive advertising rests with the advertiser.  Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast.  Upon request, they should present such substantiation promptly to the advertising medium or BBB.  

BBB requested Aviation Courses Limited to substantiate the organizations and governmental agencies advertised as approved or discontinue the claims. BBB contacted the Federal Communications Commission (FCC) and they could not confirm Aviation Courses Limited as an approved FCC Testing Center.

Aviation Courses Limited advertises “you should realize that these are no-frills accelerated courses designed to guarantee that you will pass using our copyrighted study material and examination guides."  
BBB Code of Advertising states when using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale at the advertiser’s location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.  
BBB requested Aviation Courses Limited provide a copy of their guarantee policy or discontinue the advertised claim.

Aviation Courses Limited's website advertises testimonials that contain experiences based on the attributes of the service including:
"Just wanted to mirror testimonials for A&P retest. This was the most comprehensive study program I have ever seen. I learned and retained a huge amount of information in about a 2-month period. I highly recommend this program to any and all interested in retesting to keep their A&P. Great job!!!
     —Franklin M."
"I wanted to let you know that I passed the written test 98% and also passed the oral. I took my tests on Tuesday in Seattle. The safety inspector was extremely nice and very professional. Some of the oral questions were from the material and some were from experience. I feel that I did well because I studied very hard. Thank you so much for putting together the study material and especially the computer testing portion. I will tell all to get their vouchers.
     —Mike"

BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser, a consumer’s experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.  

BBB requested Aviation Courses Limited provide documentation of the testimonials and disclose what the typical experience for a customer would be and provide substantiation for the representation.  If substantiation could not be provided BBB requested, Aviation Courses Limited clearly and conspicuously disclose the generally expected performance in the depicted circumstance along with providing adequate substantiation for that representation or disclose:

“These testimonials are based on the experiences of a few people, and you are not likely to have similar results.”

“Results claimed by our customers below are based on individual experiences that are unique and cannot be guaranteed.”

As of February 22, 2023, BBB has not received a response from Aviation Courses Limited.