ComplaintsforBath Solutions Inc
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted ************************* of Bath Solutions in early 2022 to resurface a bathtub in our home. The resurfacing was completed on April 15, 2022 and ************************* was paid in full for the job, a total of $569.00. The contract for work was also a receipt and a customer service agreement that set out the 5 year warranty for the resurfacing work. ****************** explained that the warranty would guarantee the resurfacing for 5 years, but that his work usually lasted many years beyond that.In January 2023 we discovered dark spots in the bottom of the tub. I called ****************** and left messages twice, once on January 27 and on February 1, with no response. I left a text message at the same number on February 6, 2023. In each of my communications I set out who was calling, my contact information including address and phone number. and the purpose of my call- the dark spots in tub.As of this writing on February 12, I've not had any communication from ******************. The contact number for ***************** is the one listed on his contract ************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.