ComplaintsforPeters Bros. Hats
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Complaint Details
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Initial Complaint
05/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In December 2021 we went into the store as my husband wanted a hat. We paid over $400.00 for the hat in which they told the hat would be ready 9 months from the day we bought it. After 10 months my husband called and he was told they had the Stock show going on and were very busy. He called in January of 2023 it still was not done and was told they had the body and would start work on it. He call in March of 2023 and was told it would be the end of April. I called told and was told it would be a couple of more weeks. At this point I just want them to finish the job and quit s******* ** around. I understand it is a custom hat but there is no way on the earth it takes 18 months to complete a custom hat. That is ridiculous!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.