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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
AVOID AT ALL COSTS! In short: Very shady business practices, total waste of time, liar, and extortion level pricing. More details: *************************** came by my house to perform an estimate for an insurance claim with tight deadline which he was aware of. He took no more than 5 minutes and assured it would be ready the next day, instead he took several days, and waited until the last minute to deliver a scribbled piece of paper. I told him I needed a real invoice or word document, to which he attempted to hold me hostage for $250 to deliver it, and I had no choice as he waited till the last minute per my deadline. Even after I agreed to pay, he then stated he couldn't do it, because he doesn't know how to create a pdf or word document. Be aware that ******* will provide you with a fake business card to a different business name so he can get away with his shady business practices, such as hiring plumbers who are not licensed, and charging extortion prices with poor customer service. After some digging I found out he's the co-owner of Royal Flush plumbing. All should be aware of the scam and deceptively manipulative and shady business he is running. There are much better plumbers with realistic pricing. Stay far far away from these guys.Business response
04/01/2022
*********************** did business with ***************************, not Royal Flush Plumbing. Attached are records of ******************************* new business Drain Kings, *** with a filing date of September 13, 2021. Also attached is the *** Member-Partner Modification/Removal Agreement that was filed with the **************, showing the separation of *************************** from Royal Industries, LLC DBA Royal Flush Plumbing . Royal Flush Plumbing explained to *********************** that since Royal Flush Plumbing was NOT the company on site, that we would not be able to write up such invoice as it would be considered a fraudulent invoice since it was NOT a Plumber for Royal Flush Plumbing that had been on site at *************************** residence. Also attached is a text conversation from *********************** and ***************************** (Office Manager for Royal Flush Plumbing) where ******** states that *************************** has been separated from Royal Flush Plumbing and ******** provided all necessary documentation do **************** backing up the claims that *************************** had been separated from Royal Flush Plumbing. **************** did not receive any services from Royal Flush Plumbing, therefore any and all reviews/claims made against Royal Flush Plumbing are fraudulent.
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Contact Information
2566 Gravel Dr
Fort Worth, TX 76118-6905
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.