ComplaintsforA & D Tire
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took my scion xb in for what I thought was an alignment, the guy there said I needed new tires and an alignment totalling $200. He put two used tires on, said he did an alignment but had no alignment machine in his shop and said he took it to his brothers shop down the street but wouldn't give me a shop name for his brother. I asked him the name of his brothers shop and he said ***** top tire was his brother's shop, so I went there and asked if ***** top tire was affiliated with a & d tires who said his brother works at ***** top tire and top tire said no they don't have a brother who works there or are affiliated. A & d tires said they did the alignment on my scion Xb by hand but no proof it was done. I contacted three reputable **** dealerships asking them if an alignment machine was the only way to do an alignment, and if it could be done by hand and they all said you have to have a machine to do an alignment. According to ****** maps, a & d tires shows that they are temporarily closed, but are currently open and seems phishy. I had to ask the a & d tires guy who claimed he did the work on my scion for a receipt almost 8 times to be hand written as he just verbally said yes there's 3 month warranty. I feel that a & d tires charged me for an alignment but did not perform the work that I paid for.Initial Complaint
03/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband went to get an oil change at the place called A & D Tire located at ************************** on March 24, 2023. He paid about $80 for the oil change when he returned home he noticed that they didnt change the filter which caused the oil to turn black again. They also broke the wind shield wiper fluid hose.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.