ComplaintsforDollamur LP
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Complaint Details
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Initial Complaint
07/19/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Hello , I am writing to you today to discuss a complaint of horrible business handlings. Dollamur who is a wrestling mat company that makes and distributes custom mats or regular mats has a distributor across the country who they seem to have no control off and creates a manor in which no one can be held accountable almost like a monopoly scheme. I recently for the second time was attempting to purchase a wrestling mat from dollamur and the experience remained the same although I was promised a better experience. Dollamur sublets sales to a company called Coaches corner , dollamur has no control of the coaches corner from information Ive obtained from the sales ** ***** at dollamur. First time I attempted to buy a mat the owner of coaches corner cursed me out because I told him I was able to measure my own room and didnt need to wait two weeks for someone to come in. (Sale fell through) The second time which is now I attempted to buy a mat from the same people and as soon as I declined the install fee and they recommended I get a loan to help pay for the install and then communication became spotty to which they did not answer questions I had asked and took over a month to send me paper work for purchase (now I am forced into buying used mats, sale fell through again) Dollamur assumes no responsibility for the incident as they say they have no control over coaches corner but wont allow me to buy a mat directly from dollamur. The ** of sales ***** promised me a response to which I have never heard back from him.. why? Because no one is accountable for anything they can just throw it under the table because they all are connected and work with each other. Extremely ridiculous business handlings, this couldve happened to multiple people but absolutely no where to turn to get it handled. I am happy to support any documents and or screen shots needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.